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The bisscoots Project is very interesting First we research the hosting provider in Chicago, USA and how they worked.
After collaborating with both bigscoots stakeholders and my team, we developed an finalized an Information Architecture
We decided that each of these sections were important enough that they should be easy enough to navigate. Based on customer interviews, we learned that the most important functionality for most users were bill payments, viewing bill history, and viewing energy usage (if applicable).
Easy autopay setup, easy manage payments and payment methods
– Easy login and register interface for customer
– Best graph to allow customers to better understand usage patterns
– Allowing retailers to build more constructive relationships with customers
– Easy paperliss billing option to reduce cost for energy retailers